When you connect your exchange API keys to cryptobots.io, the initial setup is free. However, intentionally disconnecting your API keys for any reason will incur a $300 reconnection fee if you choose to return to the service. This guide explains why this fee is in place and outlines your alternatives.
Understanding API Key Disconnection on Cryptobots.io
Connecting your API keys to cryptobots.io is a straightforward process, and the initial setup is always free. This also applies when your API keys naturally expire and require an update. However, if you purposely disconnect your API keys from the platform, a $300 reconnection fee will be applied upon your return.
Why a Reconnection Fee is Applied
The $300 reconnection fee is designed to discourage frequent and intentional disconnection and reconnection of API keys. This policy addresses several key issues:
Preventing Exploitation: Some unethical users may disconnect API keys to take over trades initiated by the system, keeping all profits for themselves. This creates an unnecessary workload for our staff and undermines the integrity of the trading system, which we strongly discourage. For more on our system's integrity, see Why Cryptobots Shares Its Trading System with the Public.
Maintaining Trading Strategy: Intentional disconnections can disrupt the bot’s carefully designed trading strategy, potentially leading to unexpected losses. Learn more about bot performance in Does the bot experience losses during trading?
Alternatives to Disconnecting Your API Keys
If you need to pause your trading activity on cryptobots.io, we recommend requesting a temporary bot pause instead of disconnecting your API keys. This action does not count as a disconnection and therefore avoids the reconnection fee.
Should you choose to disconnect your API keys and later wish to resume service, the $300 reconnection fee will apply. Alternatively, you have the option to create a new account to bypass this fee. However, be aware that creating a new account will result in the permanent loss of all your historical trading data and any accrued referral benefits.
We understand that disconnecting API keys may sometimes be necessary. However, unless you intend to permanently cancel the service, please consider these potential consequences. The $300 reconnection fee will apply if you decide to return after an intentional disconnection.
How the Reconnection Fee is Charged
The reconnection fee will be included as an additional item on your profit share invoice at the end of the billing period. The $300 fee will be converted to the invoice's currency using the USD market rate on the invoice creation date.
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